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Returns and Credit Notes Guide for Hellvape Dead Rabbit Plus
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Dead Rabbit Plus protects the relationship when something goes wrong.
Across the trade, returns and credit notes is the point where good intentions meet operational reality on the Dead Rabbit Plus.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Why returns and credit notes matters on the Dead Rabbit Plus
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Dead Rabbit Plus.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Dead Rabbit Plus |
| Brand | Hellvape |
| Category | E-Juice |
| Battery | 500 mAh |
| Output range | 10-40 W |
| Capacity | 1.2 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Retain one sealed sample carton from every batch for reference.
- Verify that artwork matches the approved compliance template.
- Record the arrival condition with photographs on the day of delivery.
- Review the reorder point after one full selling cycle.
- Request batch photographs and a packing list prior to shipment.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (175 units) | Tier 1 | 14-21 days |
| Pallet (1521 units) | Tier 2 | 7-12 days |
| Container (13758 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Dead Rabbit Plus defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
A short quarterly review of these points will keep the Dead Rabbit Plus range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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